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HELP CENTER

You Asked, We Answered

WHY IS CONDENSATION FORMING ON MY WALK- IN?

Condensation forms when warm, moist air meets with a cold surface. A lot of customers run into a "sweating" problem in the spring and summer as temperature and humidity begins to rise. 

Some customers may experience condensation on the exterior of their door and door frame. When the door is opened, the cold air from the cooler or freezer meets with the warm air from outside the box and condensation will form on the coldest area in the room, which is going to be the door and door frame. The easiest solution to this problem is to simply keep your door closed as much as possible. By reducing the time the door is open, you will keep the cold air escaping to a minimum, which will cut down on the moisture forming and also save you energy.

Condensation can also be combated by simply having adequate air flow in the building. This can be accomplished most times by a small fan pointed towards the outside of the walk in.  

DO YOU HAVE AN INSTALLATION MANUAL?

WHAT IS THE WARRANTY ON PANELS?

Custom Coolers LLC has a 5 year limited warranty on panels we manufacture.

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